Medical Assistance Transportation – Baltimore City Health Department. 410-396-6422 (for scheduling).
410-396-7007 (for problems). (
Wheel-chair accessible taxi and van service for people on Medical Assistance. To medical appointments only. Professional certification required.

MTA – Bus, Subway, Light Rail—410-539-5000 (

MTA Mobility Service – 410-764-8181 (
Service for people with disabilities who are not able to ride fixed-route buses, metro, or light rail services. Application and health professional certification required.

Taxi Access: Call-A-Ride – 410-764-8181 ( MTA service available to certified Mobility customers.

Taxicard Program – Office of Aging and CARE Services – 410-396-2273 (
Low-cost taxi service for people 60+ or with disabilities.  Eligibility and registration requirements.


Housing and Homeless Intervention Services 410-396-4932.
( Note: scroll down.
Housing interventions for evictions, locating alternate housing, assistance with utilities, taxes, and landlord issues.

Maryland Access Point 410-396-2273
Senior Resource Guide lists apartments for seniors in Baltimore City/County. Call for a free copy.

Mayor’s Office of Human Services 410-396-3835
( Oversees the development and implementation of a continuum of housing services for individuals experiencing homelessness or at-risk of homelessness, including possible eviction.  Website tool to find rental housing.
Includes accessibility features, age-restricted housing, affordable or market-rate housing, rental rates, and availability.

U.S. Department of Housing and Urban Development (HUD)
Baltimore Field Office: 410-962-2250


Legal Aid Bureau Senior Legal Helpline – 410-951-7750
Hours: Mon, Tues, Wed, Fri: 9:30 am—4 pm; Thurs: 9:30 am—1 pm and 6 pm—8 pm.

Senior Legal Services  410-396-1322  (
Free legal assistance in general civil matters to Baltimore City residents age 60+.


Baltimore City Health Deptartment Senior Initiatives and Services  410-396-2273
Baltimore City Health Department provides elderly and disabled adults with free comprehensive evaluations, including medical, environmental, and psychosocial assessments. This evaluation is used to develop a care plan, outlining the services needed to help the individual remain at home, or in the least restricted environment possible.

Baltimore Crisis Response Hotline  410-433-5175  (
Responds to emotional or mental health crisis situations, providing access to care and referrals to resources needed, regardless of ability to pay.

Behavioral Health Administration – 410-402-8300 Ext. 3  (
The Department of Health and Mental Hygiene’s Behavioral Health Administration provides a referral service for individuals with behavioral health conditions or who are at risk of emotional, substance related, addictive, and/or psychiatric disorders.

Community First Choice – 410-396-4494
The Baltimore City Health Department provides personal aide service for Medical Assistance eligible individuals who have a disability or chronic illness and are at risk of being institutionalized. Allows individuals to remain in their homes in the community.

Dental Clinic: Baltimore City Health Department – 410-396-0840

Dental Clinic: University of Maryland Dental School – 410-706-7063

Maryland Healthcare Access – 1-855-642-8572 (
Enroll in health insurance programs; determine Medicaid eligibility.

Medicaid—Home and Community Based Services  410-396-2273
Gives older adults and people with disabilities the choice between nursing home care or receiving services in a community-based setting.

Medicare Outreach and Assistance – 410-396-2273 (
Medicare counseling, education, enrollment assistance, and savings programs.

Medline Plus – Nutrition for Seniors – (  –
Good nutrition in later years reduces the risk of osteoporosis, high blood pressure, heart diseases and certain cancers.

Medline Plus – Senior Health – (  –
How to stay healthy and active;  to understand what to expect as we age and what may be warning signs of a medical problem.

National Institute on Aging – Senior Health – (
Extensive health and wellness information for seniors including vision and hearing, diseases and conditions, memory and mental health.

Senior Prescription Drug Assistance Program – 1-800-551-5995  (
Financial assistance to Maryland residents who are eligible for Medicare, are enrolled in a prescription drug plan, and qualified based on income.


Baltimore City Recreation & Parks, Senior Division – 410-396-2920
Call to receive free monthly newsletter listing events and activities for adults 55+.

Baltimore City Senior Centers – 410-396-2273 (
14 Centers offer a wide range of services and programs that help meet the social, physical, and intellectual needs of older adults – informal classes, special events, trips, crafts, fitness, and education programs. Find a center nearest you.

Waxter Center – 410-396-1324, 1000 Cathedral Street. Educational, physical, and skill-building activities and classes including computers, crafts, travel, dance, and much more.

Voting – 410-396-5550 ( Board of Elections
For voter information—polling locations, registration, change of voting address, absentee ballots, and to find out who your representatives are. PLEASE NOTE: (1) if you change your postal address, you also need to change your voting address. (2) to receive an absentee ballot, you must submit a new application each year.


Foster Grandparents – 410-366-1980 x 274
Senior volunteers share their knowledge, warmth, and compassion with children. Volunteers work as aides in schools, day care centers, Head Start programs, and family support centers.  Foster Grandparents commit 20-40 hours weekly and receive a monthly stipend (which does not affect other entitlements.)

Mayor’s Office of Employment Development – 410-396-3009 (
Offers training, career counseling, as well as assistance with job search, placement, and referrals.

Senior Community Service Employment Program – 410-261-6767
Provides training and job search support for low-income people age 55+.

Senior Companion Program – 410-361-9405 Baltimore City Health Department Program offers low-income people 60+ training and a minimal stipend to provide support that will permit individuals to live independently.



Assisted Living – 410-396-4932 Baltimore City Health Department information about community based living for older adults or persons with disabilities. Services include: supervised living, meals, housekeeping, and personal care.

Cash Campaign of Maryland – 443-487-5433 ( Free service to increase the financial security of low-income individuals and families. Free tax preparation, financial education, and asset-building services with a coalition of partners at 6 sites in Baltimore.

Family Caregiver Program –  410-396-4932 ( Baltimore City Health Department provides information, assistance, respite, training, and supplemental services to family caregivers, 55+, including those raising their grandchildren.

Maryland Access Point (MAP) – 211 or 410-396-2273 ( Single entry point for information about services, programs, referrals, benefits, and other assistance for seniors and individuals with disabilities. Place to start if you have a question.

Meals on Wheels – 410-558-0827 ( Helps homebound people eat well and continue to live in their own homes by preparing and delivering 800,000+ nutritious meals a year in Maryland.  Also provides grocery shopping, phone pals, and other support services to help people maintain independence. Sliding scale fee. Application required.

Renters Tax Credit – 410-767-4433 (’-Tax-Credits.aspx) Provides property tax credits for renters who meet specific requirements. Call to determine if you are eligible.

Supplemental Nutrition Assistance Program (SNAP) – 1-800-221-5689 ( Formerly called Federal Food Stamp Program.



Free Community Resource Directories

  • BGE Community Resource Guide: call 1-800-685-0123
  • Consumer Guide for MD, Consumer Protection Division, Attorney General’s Office: call 410-576-6300
  • Community Resources 2016: call Maryland Access Point: 410-396-2273

Maryland Consumer Rights Coalition (MCRC) – 410.220.0494 ( Connects older adults to local non-profits including legal services, housing counseling, benefits, and financial issues.

Neighborhood Housing Services of Baltimore (NHS) – 410-327-1200 ( Stimulates, protects, and preserves home ownership and financial well-being. Services include: housing rehab, homebuyer education and financial fitness, HUD certified counseling, foreclosure prevention, and consumer lending.

Stop Telemarketing Calls / Do Not Call Registry – 1-888-382-1222  Call from the phone number you want removed from telemarketing lists – land line or cell phone, or both. To register online (, you will be required to respond to a confirmation email. Managed by the Federal Trade Commission.