Medical Assistance Transportation – Baltimore City Health Department. 410-396-6422 (for scheduling).
410-396-7007 (for problems). (
Wheel-chair accessible taxi and van service for people on Medical Assistance. To medical appointments only. Professional certification required.

MTA – Bus, Subway, Light Rail—410-539-5000 (

MTA Mobility Service – 410-764-8181 (
Service for people with disabilities who are not able to ride fixed-route buses, metro, or light rail services. Application and health professional certification required.

Taxi Access: Call-A-Ride – 410-764-8181 ( MTA service available to certified Mobility customers.

Taxicard Program – Office of Aging and CARE Services – 410-396-2273 (
Low-cost taxi service for people 60+ or with disabilities.  Eligibility and registration requirements.


Housing and Homeless Intervention Services 410-396-4932.
( Note: scroll down.
Housing interventions for evictions, locating alternate housing,
assistance with utilities, taxes, and landlord issues.

Maryland Access Point 410-396-2273
Senior Resource Guide lists apartments for seniors in Baltimore City/County. Call for a free copy.

Mayor’s Office of Human Services 410-396-3835
( Oversees the development and implementation of a continuum of housing services for individuals experiencing homelessness or at-risk of homelessness, including possible eviction.  Website tool to find rental housing.
Includes accessibility features, age-restricted housing, affordable or market-rate housing, rental rates, and availability.

U.S. Department of Housing and Urban Development (HUD)
Baltimore Field Office: 410-962-2250


Legal Aid Bureau Senior Legal Helpline – 410-951-7750 (
Hours: Mon, Tues, Wed, Fri: 9:30 am—4 pm; Thurs: 9:30 am—1 pm and 6 pm—8 pm.

Senior Legal Services  410-396-1322  (
Free legal assistance in general civil matters to Baltimore City residents age 60+.


Baltimore City Health Deptartment Senior Initiatives and Services  410-396-2273
Baltimore City Health Department provides elderly and disabled adults with free comprehensive evaluations, including medical, environmental, and psychosocial assessments. This evaluation is used to develop a care plan, outlining the services needed to help the individual remain at home, or in the least restricted environment possible.

Baltimore Crisis Response Hotline  410-433-5175  (
Responds to emotional or mental health crisis situations, providing access to care and referrals to resources needed, regardless of ability to pay.

Behavioral Health Administration – 410-402-8300 Ext. 3  (
The Department of Health and Mental Hygiene’s Behavioral Health Administration provides a referral service for individuals with behavioral health conditions or who are at risk of emotional, substance related, addictive, and/or psychiatric disorders.

Community First Choice – 410-396-4494
The Baltimore City Health Department provides personal aide service for Medical Assistance eligible individuals who have a disability or chronic illness and are at risk of being institutionalized. Allows individuals to remain in their homes in the community.

Dental Clinic: Baltimore City Health Department – 410-396-0840

Dental Clinic: University of Maryland Dental School – 410-706-7063

Maryland Healthcare Access – 1-855-642-8572 (
Enroll in health insurance programs; determine Medicaid eligibility.

Medicaid—Home and Community Based Services  410-396-2273
Gives older adults and people with disabilities the choice between nursing home care or receiving services in a community-based setting.

Medicare Outreach and Assistance – 410-396-2273 (
Medicare counseling, education, enrollment assistance, and savings programs.

Medline Plus – Nutrition for Seniors – (  –
Good nutrition in later years reduces the risk of osteoporosis, high blood pressure, heart diseases and certain cancers.

Medline Plus – Senior Health – (  –
How to stay healthy and active;  to understand what to expect as we age and what may be warning signs of a medical problem.

National Institute on Aging – Senior Health – (
Extensive health and wellness information for seniors including vision and hearing, diseases and conditions, memory and mental health.

Senior Prescription Drug Assistance Program – 1-800-551-5995  (
Financial assistance to Maryland residents who are eligible for Medicare, are enrolled in a prescription drug plan, and qualified based on income.


Baltimore City Recreation & Parks, Senior Division – 410-396-2920
Call to receive free monthly newsletter listing events and activities for adults 55+.

Baltimore City Senior Centers – 410-396-2273 (
14 Centers offer a wide range of services and programs that help meet the social, physical, and intellectual needs of older adults – informal classes, special events, trips, crafts, fitness, and education programs. Find a center nearest you.

Waxter Center – 410-396-1324, 1000 Cathedral Street. Educational, physical, and skill-building activities and classes including computers, crafts, travel, dance, and much more.

Voting – 410-396-5550 ( Board of Elections
For voter information—polling locations, registration, change of voting address, absentee ballots, and to find out who your representatives are. PLEASE NOTE: (1) if you change your postal address, you also need to change your voting address. (2) to receive an absentee ballot, you must submit a new application each year.


Family and Children’s Services Senior Employment – 410-366-5614
Work-based training for unemployed, low-income adults 55+. Placement in community service activities at non-profit and public organizations for an average of 19 hours a week.

Mayor’s Office of Employment Development – 410-396-3009 (
Offers training, career counseling, as well as assistance with job search, placement, and referrals.

Senior Community Service Employment Program – 410-261-6767
Provides training and job search support for low-income people age 55+.

Senior Companion Program – 410-361-9405 Baltimore City Health Department Program offers low-income people 60+ training and a minimal stipend to provide support that will permit individuals to live independently.


Assisted Living – 410-396-4932 Baltimore City Health Department information about community based living for older adults or persons with disabilities. Services include: supervised living, meals, housekeeping, and personal care.

Baltimore CASH Campaign – 443-692-9487 ( Free service to increase the financial security of low-income individuals and families. Free tax preparation, financial education, and asset-building services with a coalition of partners at 6 sites in Baltimore.

Family Caregiver Program – 410-396-4932 ( Baltimore City Health Department provides information, assistance, respite, training, and supplemental services to family caregivers, 55+, including those raising their grandchildren.

Maryland Access Point (MAP) – 410-396-2273 ( Single entry point for information about services, programs, referrals, benefits, and other assistance for seniors and individuals with disabilities.

Meals on Wheels – 410-558-0827 ( Helps homebound people eat well and continue to live in their own homes by preparing and delivering 800,000+ nutritious meals a year in Maryland.  Also provides grocery shopping, phone pals, and other support services to help people maintain independence. Sliding scale fee. Application required.

Renters Tax Credit – 410-767-4433 (’-Tax-Credits.aspx) Provides property tax credits for renters who meet specific requirements. Call to determine if you are eligible.

Supplemental Nutrition Assistance Program (SNAP) – 1-800-221-5689 ( Formerly called Federal Food Stamp Program.



Free Community Resource Directories

  • BGE Community Resource Guide: call 1-800-685-0123
  • Consumer Guide for MD, Consumer Protection Division, Attorney General’s Office: call 410-576-6300
  • Community Resources 2016: call Maryland Access Point: 410-396-2273

Maryland Consumer Rights Coalition (MCRC) – 410-624-8980 ( Connects older adults to local non-profits including legal services, housing counseling, benefits, and financial issues.

Neighborhood Housing Services of Baltimore (NHS) – 410-327-1200 ( Stimulates, protects, and preserves home ownership and financial well-being. Services include: housing rehab, homebuyer education and financial fitness, HUD certified counseling, foreclosure prevention, and consumer lending.

Stop Telemarketing Calls / Do Not Call Registry – 1-888-382-1222  Call from the phone number you want removed from telemarketing lists – land line or cell phone, or both. To register online (, you will be required to respond to a confirmation email. Managed by the Federal Trade Commission.